We provide on-going support to employers and apprentices to ensure their mutual success.
Apprentice Support

Experts in supporting you and your apprentice
We understand that your apprentice is a valued and integral part of your workforce. However, in today’s competitive employment climate, simply valuing them may not be enough to retain them, as skilled individuals are in high demand across all sectors.
Did you know that our apprenticeship team not only provides essential development of the skills, knowledge, and behaviours your apprentice needs to complete their apprenticeship and advance in their career, but we also offer a range of additional support services? These services are available to both you and your apprentice whenever needed.
We are here to help your apprentice add value to your business and contribute to your growth. If you encounter any barriers to mutual success, please reach out to us, and we will work together to find a positive solution.

Our support includes:
Additional Support Needs
Our Additional Learning Support team is available to assist with all learning need assessments and help your apprentices access strategies to overcome any barriers to learning.
Personal Support, Welfare and Safeguarding
We have a dedicated Student Services team that leads on safeguarding and welfare services for all our learners, including apprentices. This includes safeguarding referrals and counseling services.
Tutorials
Our online ‘Request Tutorial’ service offers a range of supportive tutorials covering topics like Microsoft packages, referencing, and expert searching. We also provide a bespoke request service for any specific help your apprentice may need.
Thrive for Learners
Thrive is a programme dedicated to developing our learners’ personal skills, behaviours, and attitudes towards learning, life, and work. It provides access to enrichment activities, information on personal safety, welfare, equality and diversity, healthy relationships, online safety, employment skills, social action projects, academic skill development, and UCAS information.
Resources
The Wellbeing area within your apprentice’s e-portfolio (Smart Assessor) is populated with over 30 resources, signposting to a range of mental health and wellbeing websites and tools. These resources cover topics such as anxiety, money advice, and online counseling services. Additionally, our Preparing for Life in Modern Britain course highlights various hot topics, focusing on understanding the four British Values (Democracy, Rule of Law, Respect and Tolerance, and Individual Liberty) and the role apprentices play in both the workplace and the community.
Information, Advice and Careers Guidance
Our Careers team is on hand to support and advise apprentices on their next steps or possible pathways to support their career aspirations. This includes higher education opportunities, progression to higher-level apprenticeships, employability support, and impartial careers advice.