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Compliments and Complaints

Exterior of STEM Centre


Had a positive experience at Northern Skills? We’d love to hear it!

Send an email to or call 03453 404040 and your message will be passed on to the relevant person/department.


Northern Skills hopes that your experience is positive and successful, but accepts that on occasions there maybe something that might cause you to be dissatisfied with the service you receive.

If this happens during your dealings with us, then we welcomes your views so that we can answer your concerns and improve our services for the future. Please download the document below for details on how you can inform us of any concern or complaint you may have. All correspondence is treated in confidence.

View our Complaint Resolution Process.

Talk to us about your next step

Our friendly team are always happy to help! Get in touch with us to get your questions answered and to find out more about apprenticeships, or sign up to our monthly bulletin for the latest vacancies.