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Customer Feedback

Share your experience of Northern Skills.

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Northern Skills are keen to hear from our customers and encourage feedback from both employers and learners to ensure we continue to deliver a high quality service.

If you are an employer or learner and would like to share your views on what we do well, how we can improve or what you would change please do not hesitate to inform a member of our team. We welcome all feedback, good or bad and are committed to acknowledging all feedback we receive.

Your view count!

If you’d like to contact us regarding any feedback please contact a member of our team by calling 03453 40 40 40, emailing or completing the below form:

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Are you interested in receiving marketing communications to keep up to date with our latest news and information?*
Are you interested in signing up to our monthly apprenticeship bulletin with Northern Skills?*

At Northern Skills, we welcome your views so that we can answer your concerns and improve our services for the future. Please download the document below for information on how you can inform us of any concern or complaint you may have. All correspondence is treated in confidence.

Document: Complaints Resolution Process

You can also put your concerns in writing to: Northern Skills, Customer Complaints, The Stamp Exchange, Westgate Road, Newcastle upon Tyne, NE1 1SA

Talk to us about your next step

Our friendly team are always happy to help! Get in touch with us to get your questions answered and to find out more about apprenticeships, or sign up to our monthly bulletin for the latest vacancies.