Provide administrative support for client and internal projects.
Provide email, chat and telephone support for customers
Collect and enter customer details into Appamondo support and billing systems
Create and process invoices
Work with spreadsheets to provide reporting information
Document and assist with the preparation of training materials and project documentation.
Learn and enforce business best practices
Carry out data entry
Test apps and document outcomes
Learn, understand and help to grow our business
You will be a fast learner
Ability to use initiative to learn new skills and take on increasingly challenging projects
Excellent oral and written communication skills
An interest in technology
Good troubleshooting skills - getting to the root of problems
Experience working in a client facing role
A good team player - reliable, supportive, cooperative and respectful
Good oral and written communication skills
Ability to communicate clearly and professionally in person, over the phone, email and chat. Be able to listen and understand key issues and to articulate clearly within the team and clients
Attention to detail
Strong time management and organisational skills - Focused and able to prioritise effectively in order to meet project deadlines
Pride - We’ve a friendly attitude, but we’re a hardworking company. We expect to be able to be proud of what you do on a daily basis.