Operations Administrator


Appamondo are looking for a motivated individual to join their team as an Operations Administrator. The Successful candidate will work towards a level 2 in Business Administration.

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    £180 per week

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    40 hours per week

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    Middlesbrough, TS2 1AE

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    12 months


  • Provide administrative support for client and internal projects.
  • Provide email, chat and telephone support for customers
  • Collect and enter customer details into Appamondo support and billing systems
  • Create and process invoices
  • Work with spreadsheets to provide reporting information
  • Document and assist with the preparation of training materials and project documentation.
  • Learn and enforce business best practices
  • Carry out data entry
  • Test apps and document outcomes
  • Learn, understand and help to grow our business

  • You will be a fast learner
  • Ability to use initiative to learn new skills and take on increasingly challenging projects
  • Determination
  • Excellent oral and written communication skills
  • An interest in technology
  • Good troubleshooting skills - getting to the root of problems
  • Experience working in a client facing role

  • A good team player - reliable, supportive, cooperative and respectful
  • Good oral and written communication skills
  • Ability to communicate clearly and professionally in person, over the phone, email and chat. Be able to listen and understand key issues and to articulate clearly within the team and clients
  • Attention to detail
  • Strong time management and organisational skills - Focused and able to prioritise effectively in order to meet project deadlines
  • Pride - We’ve a friendly attitude, but we’re a hardworking company. We expect to be able to be proud of what you do on a daily basis.

    • There is a possible long term position available the right candidate upon successful completion of the apprenticeship


    This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start dates are all subject to change. 
    This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.
    Individuals are able to undertake an apprenticeship at a higher level than the qualification they already hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or a lower level as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship.
    For example, if you already have a Level 4 qualification you still may be able to complete an apprenticeship at a preceding level providing you meet the eligibility criteria and are learning substantive new skills.
    Please note; if your application has been progressed to the next stage, you will be contacted by a member of the recruitment team to complete a telephone interview so please expect to receive a call from us. 
    This is a mandatory part of the recruitment process with Northern Skills Group.


    • The current National Minimum Wage for an apprentice is £3.70 an hour. This rate applies to apprentices under the age of 19 and those aged 19 and above who are in their first year of an apprenticeship*.
    • *Apprentices must be paid at least the national minimum wage for their age if they are aged 19 and over and have completed their first year of an apprenticeship.
    • The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    • Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).